Terms & Conditions

Opsytech Ltd ('we', 'us', 'our') is a private security services company registered in England and Wales. Our registered address is [Registered address — to be confirmed].

You can contact us at [email protected]. References to 'you' or 'the client' mean any individual or organisation using this website or engaging our services.

By accessing or using this website, or by submitting an enquiry or engaging our services, you agree to be bound by these terms and conditions. If you do not agree, please do not use this website or engage our services.

We reserve the right to update these terms at any time. The current version will always be published on this page with an updated date.

You may use this website for lawful purposes only. You must not use it in any way that breaches applicable law, infringes the rights of others, or is fraudulent, harmful, or offensive.

You must not attempt to gain unauthorised access to any part of this website, its servers, or any systems connected to it.

We reserve the right to suspend or restrict access to this website at any time without notice.

All content on this website — including text, images, logos, and design — is the property of Opsytech Ltd or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or use any content from this website without our prior written consent.

Submitting an enquiry through our website does not constitute a contract or commitment on either side. A contract for services is only formed when we have confirmed acceptance of your instruction in writing.

All services are subject to a separate written agreement or letter of engagement, which will set out the specific scope, fees, timescales, and conditions applicable to your instruction.

We reserve the right to decline any instruction at our sole discretion, including where accepting it would conflict with our professional obligations or applicable law.

We treat all client instructions and information with strict confidentiality. We will not disclose details of any engagement to third parties except where required by law, court order, or regulatory authority.

Clients are similarly expected to treat any information provided by Opsytech Ltd — including operational methods, personnel details, and reports — as strictly confidential.

Fees for services will be agreed in writing prior to commencement of any instruction. We reserve the right to require a deposit before work begins.

Invoices are payable within the timeframe stated on the invoice. We reserve the right to charge interest on overdue amounts in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

All fees are exclusive of VAT unless otherwise stated. VAT will be applied where applicable.

Cancellation terms will be set out in your written agreement. It is appreciated that situations change with little or no prior warning, particularly in respect of the planning of surveillance deployments. However, due to the time and expense incurred in resourcing and committing to planned operations, the forfeiting of the deposit will be enforced if there is a cancellation under 24 hours prior to deployment.

Where work has already commenced, you will be liable for fees in respect of work carried out up to the point of cancellation, plus any reasonable expenses already incurred.

To the fullest extent permitted by law, Opsytech Ltd shall not be liable for any indirect, consequential, or special loss or damage arising from the use of this website or the provision of our services.

Our total liability to you in connection with any engagement shall not exceed the total fees paid by you for the relevant instruction.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

We take reasonable care to ensure the information on this website is accurate and up to date, but we make no warranties as to its completeness or accuracy. Nothing on this website constitutes legal, financial, or professional advice.

This website may contain links to third-party websites. These are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

These terms and conditions are governed by the laws of England and Wales. Any disputes arising from them shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these terms, please contact us at [email protected].